All featuresKNOWLEDGE BASE

Self-serve answers that power your AI.

Publish a beautiful help center your customers can search themselves — and the same articles ground every AI reply. Talvo even drafts the articles you're missing, imports your existing content by crawling your site, and reads across languages. Write once, resolve everywhere.

Hosted help center AI drafts your gaps Import by site crawl
Talvo knowledge base: the article list beside the article editor.

The real Talvo app, shown with our demo workspace.

HOW IT WORKS

Write it once. Resolve it everywhere.

Your knowledge base does double duty — a self-serve help center for customers and the grounding for your AI agent — and it helps write and grow itself.

POWERS AI

The same articles ground every AI reply

Your knowledge base isn't just for customers — it's the source of truth the AI agent answers from, with citations. Write an article once and it resolves tickets everywhere.

  • One source for humans and AI
  • Cited answers, no hallucinations
  • Update once, resolve everywhere
talvo.chat/inbox
A knowledge base article cited in an AI reply
SELF-SERVE

A help center customers actually search

Publish a hosted, themeable help center with search, categories and popular articles — right in the messenger or at its own URL. Most questions get answered without a conversation.

  • Hosted & themeable help center
  • Search, categories & popular articles
  • In the widget or standalone
Help center search inside the widget
SELF-WRITING

It drafts the articles you're missing

Every time the AI hands a question off because no article fits, that's a gap — and Talvo turns the questions it keeps seeing into ready-to-edit draft articles. Review, tweak, publish, and the next customer with that question gets an instant answer. Your knowledge base grows toward the questions people actually ask.

  • Turns recurring hand-offs into draft articles
  • You review and publish — nothing goes live on its own
  • Closes the gaps your AI keeps hitting
talvo.chat/knowledge
An AI-suggested draft from a hand-off gap
IMPORT

Start from the content you already have

Point Talvo at your website or existing docs and it crawls them, so your knowledge base — and your AI — start with your real answers on day one. No copy-pasting a hundred articles to get going.

  • Import by crawling your site during onboarding
  • Turn existing pages into structured articles
  • Cross-lingual retrieval — one KB serves every language
talvo.chat/knowledge
Importing content by crawling your site
AUTHORING

Write in markdown, publish with drafts

A clean markdown editor with a toolbar, drafts and categories makes it easy to keep content current — the harder your KB works, the more your AI resolves.

  • Markdown editor with toolbar & preview
  • Drafts and categories to organize
  • Keep content fresh effortlessly
talvo.chat/knowledge
The markdown editor with draft status

Which plans include it

  • Free$0included
  • Starterfrom $39/moincluded
  • Growthfrom $119/moincluded
  • Scalefrom $249/moincluded

The self-writing knowledge base and site-crawl import are on Growth and up.

Compare every plan

Questions, answered

Let the agent take the first shift.

Three steps, and the agent is answering.

  1. Add the messengerOne script tag, just before </body>.Install the chat widget
  2. Import your help centerCrawl your own site, or bring your articles over from your old help desk.Import by crawling your site
  3. Invite your teamOne flat price for the workspace, up to your plan's teammate cap.Invite your team
Free forever plan · no credit card
<!-- Settings → Chat widget → copy your snippet -->
<script async src="https://talvo.chat/_api/widget/loader?app=your-app-id"></script>
</body>