Every customer, in full context.
Send Talvo who your customers are and what they do — plan, MRR, seats, the actions they take — with two simple API calls. It shows up on the contact, powers segments and the churn & upsell radar, and gives your AI and your team the context to help better.
Traits in, context everywhere
Identify a contact and track what they do — Talvo threads that context through the inbox, segments and insights.
The traits that matter, on every contact
Send any attributes you care about — plan, MRR, seat count, signup date, role — with a single identify call. They appear on the contact profile so your team and your AI always know who they're talking to, and your keys are preserved exactly as you send them.
- Any custom traits — plan, MRR, seats and more
- Set with one /v1/identify call
- Shown on the contact, kept exactly as sent
A timeline of what they actually do
Track the moments that matter — upgraded plan, created a project, hit a limit — with a track call, and Talvo builds a per-contact event timeline. Your agents open a conversation already knowing what the customer just did.
- Record product events with metadata
- A clean timeline on every contact
- Context agents see at a glance
Data that does something
Attributes and events aren't just for looking at. Build saved segments from them, feed the churn & upsell radar — which flags at-risk and expansion-ready customers with the reasons why — and give the AI the context to answer as if it knows the customer.
- Build and save segments
- Powers the explainable churn & upsell radar
- Grounds the AI in real customer context
Which plans include it
- Free$0not included
- Starterfrom $39/monot included
- Growthfrom $119/moincluded
- Scalefrom $249/moincluded
Questions, answered
Let the agent take the first shift.
Three steps, and the agent is answering.
- Add the messengerOne script tag, just before
</body>.Install the chat widget - Import your help centerCrawl your own site, or bring your articles over from your old help desk.Import by crawling your site
- Invite your teamOne flat price for the workspace, up to your plan's teammate cap.Invite your team
<!-- Settings → Chat widget → copy your snippet --> <script async src="https://talvo.chat/_api/widget/loader?app=your-app-id"></script> </body>